How to Verify and Unlock Invoices with CAE or AFIP Validation Errors in DigitAI

Step by step

1. 1

   Identifying the Type of Validation Error

   In the DigitAI inbox, invoices with CAE or AFIP validation errors typically show an 'Invalid' or 'In Review' status. To determine if the failure is due to poor document readability (illegible CAE in PDF) or a temporary issue with the AFIP service (outages/timeouts), review the voucher details. MISSING: Indicate where specific error messages are displayed in the DigitAI interface to differentiate between PDF reading issues and AFIP connection problems.

2. 2

   Forcing Manual Re-validation of a Voucher

   Once the AFIP service has been restored or if the cause of the error has been corrected, you can force the re-validation of the invoice. This will attempt to obtain a new CAE or verify the existing one. MISSING: Describe the exact path and the button/option to initiate manual re-validation of a voucher in DigitAI.

3. 3

   Manual Editing of CAE and Expiration Date

   In cases where the invoice PDF is degraded or has low scan quality, and the CAE could not be automatically extracted, it is possible to manually edit the CAE and its expiration date. MISSING: Specify the section or form within DigitAI where the CAE and expiration date of a voucher can be manually edited.