How to diagnose and resolve batches in 'Partially Reconciled' status in DigitAI

Step by step

1. 1

   Understanding 'Partially Reconciled'

   This status indicates that some documents in the batch matched successfully, while others have amount variances or lack linked Purchase/Work Orders.

2. 2

   Filter unlinked items

   Inside the batch, filter for documents labeled "unlinked" or displaying discrepancy alerts.

3. 3

   Review amount tolerances

   Check whether differences fall within acceptable system tolerances or require manual item adjustments.

4. 4

   Link pending documents

   For unlinked documents, search for and attach the corresponding Purchase Order or receipt.

5. 5

   Check queued items

   If items remain in a "queued" validation state, allow them to finish or re-trigger processing.

6. 6

   Finalize batch reconciliation

   Once all lines and documents are matched, finalize the batch to complete the cycle.